Asked after every call-out
A couple of hours after you get them back in, the request goes out in your name. Relieved customers leave detailed, grateful reviews.
Locksmiths
Locksmithing is searched in a panic and plagued by lead-generation sites that are not locksmiths at all. Real, recent Google reviews are how a genuine local locksmith proves it. Modern Playbook asks every customer for a review after each job, replies to every review, and builds the pages that rank you for the emergency searches in your area.
Why it matters
Someone locked out at night searches "locksmith near me" and sees a map pack and a set of ads. Many of the listings are national call centres charging whatever they like. A real local locksmith with a complete profile, a street-level service area and dozens of recent reviews that name the town is the one a frightened customer can trust, and Google increasingly rewards that too.
A couple of hours after you get them back in, the request goes out in your name. Relieved customers leave detailed, grateful reviews.
Your genuine service area, your real name, your photos and your Master Locksmiths Association membership if you have it, stated plainly so you look nothing like the lead-gen listings.
"Emergency locksmith [town]", "lock change cost" and "uPVC door lock repair" are different searches. Each gets a page that answers it directly.
What customers search
These are the kinds of searches a locksmith's customers make, and each one is a different moment of intent: an emergency, a planned job, or a check on a name they have already heard. We build your Google Business Profile and a page for each search that matters in your area, so you appear for all of them rather than only for your own business name.
How it works
Jobs reach the system in one of two ways: linked to your booking calendar or job software so every completed job goes in automatically, or logged with a ten-second form on your phone. From there the request, the reminders and the AI replies run on their own, and you see your new reviews, your rating and your local competitors in one report every month.
You mark it complete from the van, or it comes in from your job software. Enquiries that did not become jobs are never asked.
A couple of hours later, within sensible hours, in your name, by text, email or WhatsApp, with a link to your Google review box. Gentle nudges over eight days, then it stops.
Four and five stars are answered within hours by AI in your voice. Three stars or below, you are alerted and approve a drafted reply.
Recent reviews and a complete, genuine profile move you above the lead-gen listings in the map pack. The monthly report shows what moved.
What it costs
Review Growth is £297 a month: your profile set up for reviews, past customers and every new job asked automatically, AI replies to every review, a live reviews widget and a monthly report. Complete Growth is £597 a month and adds local SEO and AI search. Both are month to month, with no setup fee and no exit fee, and a 30-day money-back guarantee on reviews.
Before you book
A couple of hours after the job is marked complete, within sensible hours. A midnight lockout is asked the next morning, not at two in the morning.
By being obviously real: a complete profile with your real service area and photos, pages that name your town, and a steady flow of recent reviews from local customers. The lead-gen sites cannot produce any of those.
Yes. It is a trust signal customers look for, so it goes on your profile and your pages. The review request itself stays short and personal.
Your map-pack reach is tied to your genuine location and service area. We set those correctly and build a page for each town you actually cover, so you rank in the results as well as on the map.
A free 30-minute call. You leave with a clear view of where you are losing work, whether or not we ever speak again.
Book a free call